RENTSIMPLE SOFTWARE INC, together with its affiliates ("RENTSIMPLE SOFTWARE INC", "we", "our" or "us"), provides software solutions and services for various industries (collectively, the "Services"). This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect information from and about you through the Services, our website www.rent-simple.com, any other website or mobile application that links to this Policy (the "Site"), and any other interactions (e.g., customer service and other communications) that you may have with RENTSIMPLE SOFTWARE INC.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.
This Policy contains the following sections:
For purposes of this Policy:
This Policy applies to our handling of information about Site Visitors, prospective Customers, and Customers and Authorized Users (in relation to their procurement of the Services and management of their relationship with RENTSIMPLE SOFTWARE INC). We refer collectively to these categories of individuals as "you" throughout this Policy.
We collect, store, and use certain information from or about you for the purposes described below:
We collect a variety of information that you provide directly to us. For example, we collect information from you when you:
The types of data we collect directly from you include:
When you use our Site or Services, we and our service providers (who are third parties that perform services on our behalf) automatically collect certain information about your device and how you use the Site or Services, including your IP address, browser type, browser language, operating system, the state or country from which you accessed the Site or Services, software and hardware attributes (including device IDs), number of clicks, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Site or Services, and other similar information. From your IP address, we may be able to infer your general location (e.g., city/state or postal code).
To collect this information, we and our service providers may use "cookies" or similar tools that track, measure, and analyze the behaviors and usage patterns of our users. Cookies are small data files that can be stored on your browser and device so we can recognize you when you return. We use cookies for analytics purposes, to deliver certain features of the Site or Services, to help us understand how users engage with the Site or Services, and to improve your experience. You may set your web browser to notify you when you receive a cookie and to accept or refuse certain cookies. However, if you elect not to accept cookies, some functionality and areas of the Site or Services may be restricted. To learn how to manage your cookies, please follow the instructions from your specific browser, or if accessing the Site or Services via a mobile device, refer to the manufacturer's instructions
.
From time to time, we may collect information about you from other sources, including our affiliates, marketing vendors, and third-party databases. We use this information to supplement the information that we collect directly from you and for any of the purposes described in the next section.
When you "like" or "follow" us on Facebook, LinkedIn, Twitter or other social media sites, we may collect some information from you including your name, email address, and any comments or content you post relevant to us.
We use your information for various purposes depending on the types of information we have collected from and about you to:
We may aggregate and/or de-identify any information collected through our Services so that such information can no longer be linked to you or your device ("Aggregate/De-Identified Information"). We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, partners, and sponsors.
The legal bases for using your information as set out in this Policy are as follows:
We may use third-party web analytics services (such as those of Google Analytics) on our Site or Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
In using the Site or Services, we may allow select third-party advertising technology partners to place cookies or other tracking technologies on the browser of your device to collect information about you as discussed above. These third parties (e.g., ad networks and ad servers such as Twitter Ads, Bing Ads, and others) may use this information to serve relevant content and advertising to you as you browse the Internet, and access their own cookies or other tracking technologies on your browser to assist in this activity. If you are interested in more information about these online advertising activities, and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative's Consumer Opt-Out link, the Digital Advertising Alliance's Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. Please note that if you use these mechanisms, you may still see advertising on our Site or Services or across the Internet, but it will not be tailored to you based on your online behavior over time.
DNT is a privacy preference that web users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our Services through cookies and similar technologies, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
We will share your information in the following ways:
, advertising and marketing, analytics, fraud prevention, research, data storage or processing, security, and consulting and legal services.
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws.
You have certain rights with respect to your information as further described in this section.
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the "Contact Information" section below at any time. Your local laws (e.g., if you are a citizen or resident of the European Economic Area or California) may permit you to request that we:
Such laws may also permit you to revoke your consent to the processing of your information for certain purposes. We will consider all requests and provide our response within the time period stated by applicable law and as otherwise required by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.
If, in accordance with applicable legal requirements, we send you marketing communications regarding our Services or the services of third parties that we believe will be interesting to you, you can ask us to stop sending such communications at any time by contacting us using the information in the "Contact Information" section below. In our marketing email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Policy or as required by applicable law. For example, you may not opt out of certain transactional emails from us, such as those confirming your requests or providing you with updates regarding our Policy or other terms.
Our Services may contain links to third-party websites. If you choose to visit these sites and use their services, please note that we are not responsible for their content or privacy practices. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites, and not this Policy. We urge you to read the privacy policies of these third parties.
Your information is maintained and processed by us and our third-party service providers in Canada, the United States, and elsewhere. Thus, your information may be maintained, processed, and stored
in other jurisdictions that may have different data protection laws than those in your country of residence. In the event that your information is transferred in these ways, please note that we comply with applicable legal requirements governing the transfer of information across borders. By using the Services, you agree to and acknowledge these transfers.
RENTSIMPLE SOFTWARE INC takes a variety of technical and organizational security measures to protect the information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us online.
If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your "personal information" (as defined in the California Consumer Privacy Act ("CCPA")).
Throughout this Policy, we discuss in detail the specific pieces of personal information we collect from and about our users. Under the CCPA, we are also required to provide you with the "categories" of personal information we collect and how we use each category of personal information. The categories we collect are:
| Category of Personal Information | How We Use this Personal Information | | -------------------------------- | ------------------------------------ | | Contact Information (such as your full name, phone number, address, email address) | • Provide the Services and respond to your requests • Contact you with relevant information and offers • Analyze use of and improve the services • Comply with law or defend our legal rights • Security/fraud prevention • Create aggregate/de-identified information | | Login Information (such as your username and password) | • Provide the Services and respond to your requests • Comply with law or defend our legal rights • Security/fraud prevention • Create aggregate/de-identified information | | Professional or Employment Information (such as the name and address of the company you work for and your title) | • Provide the services and respond to your requests • Contact you with relevant information and offers • Analyze use of and improve the services • Comply with law or defend our legal rights • Security/fraud prevention • Create aggregate/de-identified information | | Device and Online Information (such as mobile device information, IP address, and information about your interaction with the Services) | • Provide the Site and Services and respond to your requests • Contact you with relevant information and offers • Analyze use of and improve the services • Comply with law or defend our legal rights • Security/fraud prevention • Create aggregate/de-identified information | | Geolocation data | • Provide the Site and Services and respond to your requests • Contact you with relevant information and offers • Analyze use of and improve the services • Comply with law or defend our legal rights • Security/fraud prevention • Create aggregate/de-identified information | | Other information (any other information you choose to provide directly to us) | • Provide the Site and Services and respond to your requests • Contact you with relevant information and offers • Analyze use of and improve the services • Comply with law or defend our legal rights • Security/fraud prevention • Create aggregate/de-identified information |
Please note that the CCPA sets forth certain obligations for businesses that "sell" personal information to third parties. We do not engage in such activity as defined in the CCPA and have not engaged in such activity in the past twelve months from the Effective Date of this Policy.
The CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:
The CCPA further provides you with the right not to be discriminated against (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, we need certain information to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request. If we are unable to verify you, we shall have the right, but not the obligation
, to request additional information from you.
If you would like further information regarding your legal rights under California law or would like to exercise any of them, or if you are an authorized agent making a request on a California consumer's behalf, please contact us using the contact information provided below.
The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
We reserve the right to amend this Policy at any time to reflect changes in the law, our data collection and use practices, or advances in technology. We will make the revised Policy accessible on the Services, so you should review the Policy periodically. You can know if the Policy has changed since the last time you reviewed it by checking the "Effective Date" at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Policy.
RENTSIMPLE SOFTWARE INC welcomes your comments and questions regarding this Policy and the collection and use of your information. If you have questions or concerns, please email us at privacy@rent-simple.com or write to: RENTSIMPLE SOFTWARE INC, [Address].
Last updated: March 14, 2024